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Photography as Digital Storytelling

This is a great list of resources by D'Arcy Norman for his university class on storytelling. Great links. Great font!

elearningpost

How to create scenario tasks for testing usability of learning content!

elearningpost

How do you condense knowledge?

Stories and parables are shortcuts to remember important truths -- physical, theoretical, mathematical, and spiritual.  For example, the mote in the eye. It's easy to see other people's blindspots but not your own.  Therefore it's importance to change our perspective -- to look through someone else's eyes.

Four Reasons you need structure for informal learning @ Xyleme Insider

Four Reasons you need structure for informal learning @ Xyleme Inside

Excellent article on hosting webinars, and the need for both structure and some spontaneity. Informal learning does not mean you should not set objectives, present material, review what was learned. Especially interested reading about people do not always like jumping from slide to slide. Would love to see a replay of this webinar.

27 Twitter Tools To Help You Find And Manage Followers

27 Twitter Tools To Help You Find And Manage Followers

Social learning -- it's the buzz. Don't follow too many people since I'm not totally a smartphone junkie, but my two favorite are Neil Gaiman and Penn Jillette. Not that I follow them for learning, they're just non-commercial.

What tools do you use?

American Evaluation Association

American Evaluation Association

My friend & former colleague Kathy sent me this link. She is the only person I know who's studied qualitative evaluation, one of my topics of interest. Quantitative evaluation is only one dimension of assessment and multiple measures are necessary to judge performance on at different levels of understanding.

Sign the Motion to Amend




Synchronous vs. Asynchronous Communications

Thoughts? What does it mean for corporations doing biz via internet 24/7??

We all learn differently

But we all learn better when we
see an example,
hear a voice,
practice the task,
empathize with the role,

reflect on the experience.

Why it's so hard to resist tempation: Radio Lab's Story on Willpower and the Slacker Brain

The discussion of the relative weakness of the prefrontal cortex which governs willpower is a fascinating study and one with real implications for educators. Cognitive load is  easily maxed out and the first casualty is willpower?

Positive Interactions

http://www.jongordon.com/newsletter-012510-positiveinteractions.html

Love this suggestion to make daily rituals out of praising employees, going for a walk with your spouse, sharing positive stories.

Must DO!!!

Figuring Things Out

Nothing is as simple as we hope it will be.
- Jim Horning

Thinking about how to teach Call Center employees.

Knowledge -

• Bus. Purpose,
• mission
• Brand
• Who does What - LOBs lines of responsibility
  
• What's Your Job?
• Tools - you use to handle/ Triggers -> Send to Correct Resource.
  

• Customer Service
• Empathy
• Professionalism
• Ethics / Golden Rule

• What's a PA, SPP, Sales Check Info, warranty, claim, case, escalation?
  

• Cause / Effect Classification - Category / Reason

Prejudices & Learning

Few people are capable of expressing with equanimity opinions which differ from the prejudices of their social environment. Most people are even incapable of forming such opinions.
- Albert Einstein

Adversity in Learning

Have you learned the lessons only of those who admired you, and were tender with you, and stood aside for you? Have you not learned great lessons from those who braced themselves against you, and disputed passage with you?

Walt Whitman
US poet (1819 - 1892)

Realistic in Today's World?

Try to learn something about everything and everything about something.
- Thomas H. Huxley

Gilda Lyon's Presentations on Teaching

Trainers - Science

When I was researching assessment and how to assess the quality of teaching, I ran across these wonderful presentations by Gilda Lyon, a career science teacher in Tennessee. They are definitely of value for anyone who thinks that pre-assessment is a waste of time. She also gives some wonderful suggestions for performing informal formative assessments to help students identify what they know and what they still need to learn. I'd appreciate knowing what you think of her presentations.

Just when you think you know everything

You run across something you wish you'd been reading all along. Just found a site that should be on on my list of links. Edutopia.

Beyond Smiley Sheet Evaluations

In our work on developing a plan for Middle School Redesign, we identified the need for teachers to elicit feedback from students and parents regarding the success of their teaching and their students' learning. One of the most commonly used tools for evaluating training in the work world is the smile sheet. Researcher Will Thalheimer has developed his own evaluation \that seeks to provide more specific feedback regarding specific objectives and concepts taught. He even provides a link for you to download his form to use as a template for your own course evaluation. Of course, his form is designed to measure reactions to a one-time workshop offering, but his approach is interesting and would be very useful to apply in the work training setting.

Downes Definitions of Education and Learning

From his canaries.ppt presentation,

Education is fundamentally a process of communication;

Learning is fundamentally a process of growth.

-- Stephen Downes